Our Cookie Policy in plain terms
This page spells out every cookie we place on your device when you visit luckyones-aud.com, why it is there, how long it stays and what happens if you switch it off. No legal filler, just the facts.
What cookies actually are
A cookie is a small text file that a website saves on your phone, tablet or computer when you open it. Your browser sends that file back to us on each return visit, so the site can remember something specific about you: that you are logged in, that you picked English as your display language, or that you already closed the cookie banner. Cookies cannot install software, read other files on your device or access your bank details.
Why we rely on them
Without cookies our casino could not keep you signed in between pages. Every click on a pokie, every deposit and every spin of a live dealer table would sign you out and demand a fresh login. We also use aggregated cookie data to see which games our Australian players load most often and which pages run slow, so we can fix what is broken instead of guessing.
The cookies we set
Strictly necessary
These cookies keep the site working and your account safe. They carry your session identifier, confirm you after login, and flag suspicious activity such as repeated failed password attempts. The site cannot function without them, so they load before you see the cookie banner and cannot be switched off from it. You can still delete them in your browser, but doing so logs you out immediately.
Functional
Functional cookies remember choices you have made yourself: your preferred language, currency display (AUD by default for our Australian visitors), sound settings on games and whether you collapsed a menu last time. Losing them is inconvenient rather than critical. The site reverts to defaults and asks you to choose again.
Analytics
Analytics cookies count how visitors move through the site in aggregate form. We learn how many players land on a promotion page, where they drop off and how long a game takes to load on an average connection. The reports we read contain no names and no account details, just patterns across thousands of sessions.
Marketing
Marketing cookies support retargeting, meaning you might see a Luckyones Casino banner on another site after browsing ours. They also help us measure whether a bonus campaign reached players who actually opened it. You can decline this entire category in the banner on first visit or any time afterwards, and nothing on the site breaks.
| Example name | Category | Purpose | Duration |
|---|---|---|---|
| lsid | Strictly necessary | Keeps your login session active | Session |
| ls_sec | Strictly necessary | Security and fraud checks | Session |
| lang_pref | Functional | Stores your language choice | 90 days |
| cur_pref | Functional | Stores your currency display | 90 days |
| _anon_stats | Analytics | Aggregated traffic measurement | 30 days |
| ad_rt | Marketing | Retargeting and campaign measurement | 365 days |
Cookies other parties place
Some cookies on our pages do not come from us. Three types of third party may set them: analytics providers that measure traffic on our behalf, advertising networks that run the retargeting described above, and payment providers that appear only when you reach the deposit or withdrawal screen and need to verify your payment session. Each third party controls its own cookies and its own retention rules.
What we do not allow
We do not permit third parties to set cookies that build behavioural profiles for purposes unrelated to running this casino, and we do not sell cookie data to data brokers. When a payment provider sets a cookie, it stays scoped to the transaction flow and expires once processing finishes. If a third party changes what its cookies do, we review that change before the integration stays live.
Manage your cookie choices
In our banner
The first time you land on luckyones-aud.com, our banner offers Accept all and Manage preferences. The second button opens a panel where you toggle analytics and marketing off individually while strictly necessary cookies stay on. Your choice is stored in a functional cookie of its own, so we do not ask again on every visit. You can reopen the panel any time through the cookie link in the footer of every page and change or withdraw consent retroactively.
In your browser
Every major browser can block or delete cookies without our help. The exact path changes between versions, so treat these as starting points:
- Chrome: Settings, then Privacy and security, then Third-party cookies and Clear browsing data.
- Safari: Settings, then Privacy, where Manage Website Data lists and removes stored cookies.
- Firefox: Settings, then Privacy and Security, then Cookies and Site Data.
- Edge: Settings, then Cookies and site permissions, then Manage and delete cookies.
What blocking costs you
Block everything and the site stops working as intended. You get logged out between pages, your language and currency reset, and deposits fail at the payment step because the provider cannot confirm the session. Blocking only marketing and analytics costs you nothing except seeing more generic advertising, since the game lobby, bonuses and withdrawals never depend on those two categories.
How long cookies last
Lifespan depends on the job a cookie does. Session cookies vanish the moment you close your browser, because your login and security checks have no reason to outlive the visit. Persistent cookies sit on your device for a fixed period after which your browser deletes them automatically, whether or not you visited us again in that window.
| Category | Type | Typical lifespan | Can you opt out? |
|---|---|---|---|
| Strictly necessary | Session | Deleted when browser closes | No, required for the site to run |
| Functional | Persistent | 30 to 90 days | Yes, via banner or browser settings |
| Analytics | Persistent | 30 days | Yes, via banner or browser settings |
| Marketing | Persistent | 365 days | Yes, via banner or browser settings |
Shortening lifespans yourself
You do not have to wait for expiry. Clearing cookies in your browser removes every persistent cookie listed above in one action, and setting your browser to delete cookies on exit gives you session-only behaviour for everything on the web, not just our site. If you contact [email protected] we can also confirm what our own first-party cookies look like in your browser's storage list, so you can identify them with certainty.
When we change this policy
Whenever we add a cookie category, bring in a new analytics or payment partner, or change a retention period, we update this page before the change takes effect and bump the effective date at the top. Material changes, such as a new marketing cookie, also retrigger the consent banner so you approve or decline the new category yourself rather than being covered by an old yes. Changes limited to clarifying wording get no banner, since your choices and your data stay exactly as they were.
Questions welcome
Since Luckyones Casino launched in 2024 we have answered cookie and privacy questions through the same channel as everything else: our live chat runs 24/7 and email reaches us at [email protected]. If anything on this page reads unclear, ask and we will rewrite it in plainer terms.
Frequently Asked Questions
Do I have to accept cookies to play at Luckyones Casino?
Only the strictly necessary ones. Decline analytics and marketing in the banner and the full game library, bonuses and withdrawals keep working. Your sessions stay signed in because session cookies are required for the platform to operate.
Can I change my cookie settings after accepting everything?
Yes. Open the cookie link in the footer of any page to revisit the preferences panel, or simply delete cookies in your browser and the banner reappears on your next visit.
Do cookies hold my payment card details?
No. Payment data is processed by the payment provider on its own secured pages. Cookies only confirm that the payment session belongs to you and expire once the transaction finishes.
Why did I see an ad for the casino on another website?
That is retargeting from our marketing cookies. Switch the marketing category off in the preferences panel and the ads stop appearing within the cookie's 365-day lifespan, or immediately if you delete existing cookies.